Welcome to CHANGE!

Please carefully review these Terms and Conditions prior to using our website. By accessing or utilizing the website, you are consenting to abide by these Terms as well as our Privacy Policy. The website offers you the ability to explore, choose, and acquire Clothing and Accessories ("Goods" or "Products" or "Services").

By subscribing to our services, using them, or making any purchases through our website, you are indicating your acceptance of the supply terms and your commitment to be legally bound by them. Furthermore, you will also be subject to the terms of use of the website and any additional terms of service presented when you select a product. If a conflict arises between the supply terms and these additional terms, the additional terms will prevail with respect to that specific transaction.

Before you can utilize www.change-india.com (referred to as the "Site," we," or "our"), it is mandatory for you (referred to as "you," "End User," "your," "Buyer," or "Customer") to read and agree to all the terms and conditions outlined in this document, known as the "Privacy Policy."


1. Use of the Website:

A "User(s)" refers to any individual, business entity, or organization operating within India or other countries, legally using the services offered by CHANGE! through its website.

CHANGE! strongly advises all users to comply with relevant laws while accessing the website. It is important to note that CHANGE! bears no responsibility for any consequences resulting from user behaviour during website use. CHANGE! reserves the right to, at its sole discretion, decline service to any individual at any given time. The service is not accessible to members of the website who are temporarily blocked or indefinitely suspended.

By using the website, you commit to employing it solely for lawful purposes and in accordance with all applicable local, state, national, and international laws and regulations.


2. Intellectual Property:

The entirety of the content featured on this website, which includes, but is not limited to, text, images, logos, graphics, and software, is the exclusive property of CHANGE! and is safeguarded by copyright and other intellectual property regulations. Without our prior written consent, you are not permitted to replicate, distribute, or generate derivative works based on any content found on this
website.


3. Product Information:

We strive to ensure the accuracy of product descriptions and images to the best of our ability. Nevertheless, we cannot guarantee that product descriptions, images, or any other content on our website are devoid of errors or entirely comprehensive.


4. Orders and Pricing:

All orders submitted via our website are contingent upon product availability and approval. We retain the discretion to decline or annul any order for various reasons, including, but not confined to, product availability, pricing inaccuracies, or suspected fraudulent activity.

The prices displayed on our website are denominated in rupees, and we hold the prerogative to modify these prices at our discretion without prior notification.


5. Returns and Exchanges:

Please refer to our Returns and Exchanges policy for information on returning or exchanging products.

6. Privacy:

Your use of this website is also governed by our Privacy Policy, which can be found on our Privacy Policy page.


7. Limitation of Liability:

CHANGE! will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or the products purchased from our website.


8. Changes to Terms and Conditions:

We retain the right to revise or amend these Terms at any time without prior notification. Your ongoing use of the website following any alterations implies your consent to the updated Terms.


9. Limited User:

The User agrees not to engage in activities such as reverse engineering, modification, replication, distribution, transmission, display, performance, reproduction, publication, licensing, creation of derivative works, transfer, or sale of any information or software acquired from the Website.

Limited reproduction and copying of Website content are allowed, provided that proper attribution to 'CHANGE!' as the source is given, and prior written consent from change-india.com is obtained. To eliminate any ambiguity, it is clarified that unrestricted or extensive reproduction and copying of content, whether for commercial or non-commercial purposes, and unwarranted alterations to data
and information within the Website's content are not permitted.


10. Cancellation of Fraudulent/Loss to business Orders

To ensure a secure and protected shopping experience, we routinely monitor transactions to detect any fraudulent activity. If any suspicious activity is identified, change-india.com reserves the right to cancel all prior, pending, and future orders without incurring any liability. Additionally, change-india.com retains the right to reject or cancel orders in situations such as pricing inaccuracies on the website or unavailability of stock. We may also request further verifications or information before accepting an order. If any part of your order is cancelled or additional information is necessary, we will get in touch with you. In cases where your card has been charged before order cancellation, the corresponding amount will be refunded to your Card Account. Please note that any promotional vouchers used for cancelled orders may not be refunded.


Customers may be considered fraudulent under the following circumstances:

  • Failure to respond to payment verification emails from CHANGE!
  • Inability to provide adequate documents during payment verification
  • Misuse of another customer's phone/email
  • Use of invalid email and phone numbers
  • Refusal to pay for an order
  • Involvement in snatch-and-run incidents for any order

Customers may be categorized as a loss to business if any of the following situations arise:

  • High return rates
  • Invalid or incomplete address information
  • Repeated requests for monetary compensation for minor issues

Accounts of customers falling into the fraudulent or loss to business categories may be subject to suspension or blocking.


11.Cancellation of Bulk Orders

www.change-india.com reserves the right to cancel orders categorized as 'Bulk Orders' based on specific criteria at any stage of the product delivery process. An order may be deemed a 'Bulk Order' if it meets the criteria outlined below and any additional criteria defined by change-india.com:

  • The products ordered are intended for commercial resale rather than personal use.
  • Multiple orders are placed for the same product at the same address, depending on the product category.
  • A substantial quantity of the same product is ordered.
  • The order details contain an invalid address.
  • Any deceptive practices are employed to place the order.

Please note that any promotional vouchers used for placing a 'Bulk Order' may not be eligible for refunds.


12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at customercare@change-india.com.


Thank you for shopping with us!